Fingerprinting Services
Fingerprinting Services

Faq

FAQ

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Livescan fingerprinting is a digital process of capturing fingerprints using an advanced LiveScan machine. Instead of using ink and cards, the fingerprints are rolled across a glass plate and scanned electronically.

Livescan fingerprinting eliminates the need for ink and cards. Instead, fingerprints are electronically captured by rolling them across a glass plate and scanning them. This method is faster, cleaner, and more accurate compared to the old ink-and-roll method.

Livescan fingerprinting offers several advantages over the traditional method. It provides faster results, produces cleaner images, and offers higher accuracy. Additionally, it eliminates the mess associated with ink and cards, making the process more convenient for both the applicant and the agency processing the fingerprints.

Yes, Livescan fingerprinting can handle difficult-to-read fingerprints. Certain factors such as age, specific types of work like construction, or exposure to various chemicals can make fingerprints harder to read. However, state-of-the-art equipment and highly trained staff ensure the quality of fingerprint images is maximized, reducing the likelihood of illegible fingerprints and minimizing overall application processing time.

Once the Livescan fingerprints are captured, they are submitted to the specific state agency responsible for processing fingerprint records. These agencies use the captured images to conduct background checks, verify identities, or perform other necessary procedures in accordance with their respective regulations and requirements.

A copy of your valid State identification, such as a driver’s license, US Passport, or State issued ID is required.

An ORI (Originating Agency Identifier) Number is a nine-character number assigned to the agency you are coming from, which is requesting the background check. You need to know it because it helps in identifying and processing your background check request accurately.

The operator will verify this information prior to capturing your fingerprints at the livescan office. They will ensure that the provided ORI Number and Agency Authorization Number are correct and match the required criteria.

No, we do not accept personal checks for payment of Livescan services. We accept business checks, credit/debit cards, money orders, and pre-approved agency invoices.

Payment must be made at the time of your appointment. Please ensure you have the necessary payment method available when you arrive for your Livescan appointment.

Yes, we accept Visa, Mastercard, American Express, and Discover credit and debit cards as one of the payment options for Livescan services. You can conveniently use your card to make the payment.

A pre-approved agency invoice is a payment option specifically available to approved agencies. If you are an approved agency, you can request an invoice from us, and once it is approved, you can use it to pay for Livescan services. Please contact our support team for more information on using this payment option.

We offer the following payment options for Livescan services:

  • Business Check
  • Visa, Mastercard, American Express, Discover Credit and Debit Cards
  • Money Order
    Pre-approved Agency Invoice
Fingerprinting Services